TERMS OF USE

Welcome to Thegurucharms.com. Service is provided to you subject to the following conditions. If you visit us at Thegurucharms.com, you accept these conditions. Please read them carefully. In addition, when you visit or purchase from any business affiliated with Thegurucharms.com, whether or not included in the Thegurucharms.com Web site, you also will be subject to the guidelines and conditions applicable to such service or business.

Privacy

Please review our Privacy Policy which also governs your visit Thegurucharms.com, to understand our practices.

Copyright

All Web site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright to The Guru Charms. and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED.

Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order with Thegurucharms.com or using this Web site as a shopping resource. Any other use of materials on this Web site--including reproduction for purposes other than those noted above, modification, distribution, or republication--without the prior written permission of Thegurucharms.com is strictly prohibited.

Copyright Complaints

Thegurucharms.com and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please mail us at, enquiry@thegurucharms.com

Return Policy

All goods sold are non-returnable. Please inspect your order immediately upon arrival. Sign on the delivery slip to accept your purchase, only after you are completely satisfied with it.

Delivery Period

Please note that the waiting period upon successful payment of order is 32-35 days for local delivery, and it may stretch up to 35-45 days if you are situated internationally outside of Singapore. The longer than usual waiting period is for the proceeding of "30 Days Luck Energizing Ritual" for the ordered charms, which takes a full 30 days for completion. For more information of our "30 Days Luck Energizing Ritual", please visit webpage at www.thegurucharms.com/energized-charms

 

Customs, Duties & Taxes

When ordering Thegurucharms.com, you are responsible to ensure that the products ordered can be lawfully imported to the destination country as customs policies vary widely from country to country. 
Import tax, custom duties and fees may be charged by your local customs office for your purchase and we encourage you speak with your local customs office to find out what the charges are (if any) and its policies. Any duties, taxes and fees incurred shall be paid by you.

Cancellation Policy

A cancellation fee of 50% will be imposed. Orders can only be cancelled if they have not yet been shipped out. Kindly email us directly at enquiry@thegurucharms.com to cancel your order.

Missing Orders

We do not accept claims for missing orders. If you have not received your order within this period, please contact us immediately to check on the status of your order. International shipments arrive in about 35-45 day while local shipment arrive in 32-25 days. We do not guarantee any shipments made to P O Box addresses. If you believe that delivery is severely overdue, please send our Customer Service Department an email at enquiry@thegurucharms.com and we will take appropriate action. (Please include the Order Number).

Damaged Goods

Most of our deliveries are our third party logistics provider. Damage is unlikely; but in any case, please check your order upon delivery and accept your purchase ONLY if the goods arrive in good condition. If the goods are damaged, do NOT accept delivery of the purchase and contact us immediately at enquiry@thegurucharms.com. A representative will resolve any problems regarding defective, damaged or incomplete shipments.

Contact Information

About Us 

Our Services

Address 

Fu Lu Shou Complex, 149 Rochor Road

#09-09

Singapore 123123

Opening Hours 

Mon-Sun: 1100-2100

Enquries 

Whatsapp: +65 8514 2033 

Email: enquiry@ninewp.com

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